Customer care is everyone’s primary concern and focus. We work to resolve all customer concerns quickly, efficiently and professionally. Our service will guide your clients to appreciate your company and use your product. Our representatives take pride in the personal care and attention given to all customers.
Our highly qualified tech support agents have the extensive training, knowledge needed to quickly identify and remediate problems, the patience to provide the software, hardware and network connectivity solutions. This ensures a smooth trouble free experience from inception to completion.
Our aim is to increase sales and maximize your profits. Our rigorously trained unique out of the box thinking sales representatives connect with customers, and successfully pique their interests which lead to profitable deals. BPO services sales team is determined to produce the most pleasing results in percentages of closed deals for your business.
The daily running of your agency is very overwhelming. We manage the details of your work day and are ready to assist with time-consuming tasks allowing you to concentrate on other matters/projects. We manage your schedules, answer phones and handle your emails as if we are in your office. Our capable virtual assistants involve you in the decision-making process at the level you desire.
You imagine brain storm and dream. The job of our IT Development & Support team is to work with you and turn your ideas into real-life IT Solutions. Your dreams become a reality with our supportive and innovative teamwork approach.
Outsoft Corporation is the only software development service provider offering on-demand IT talent in most of the latest technology stacks. Our software developers work with the latest technologies and create great mobile, e-commerce, IoT and other user experiences for the most demanding online customers. We help customers develop better software with dramatically fewer resources. Outsoft is based in Knoxville, TN. More information on the Outsoft website.
Our telemarketing professionals are specifically trained to meet each of our clients’ needs and follow up on every potential lead. We offer many options in telemarketing including sales, follow up and marketing.
A successful business needs expert accounting. Our BPO Services accountants can successfully manage all of your accounting, book keeping and record keeping. Our accountants are reliable, trustworthy and BPO Services will confidentially and discreetly handle all your business transactions and reports.
Data entry will be accurate, efficient and secure. Our data entry experts will save your time, money and ensure that your data remains safe and secure.
At BPO Services, we identify the key areas and the target market for your product. We identify prospective clients and are prepared to close the deals so that sales and revenues follow.
BPO Services billing systems remove confusion and avoid errors. We offer real-time, highly efficient and streamlined services.
Your idea will be our Resources. We will Process your Innovation and your Solution is our Products. We will work TOGETHER. We deliver to you and you deliver to your customers. That’s WHY we are here and WHAT we do and HOW we can help you.
Expenses/ Liabilities | USA Call Departments/ Customer Service Representative | BPO Services Philippines |
Workers Salary | A Call Center Representative earns an average wage of $14.70 per hour in State | Call for the price |
Lawsuits | Likely to happen (discrimination, wrongful termination, Sexual harassment, injury) | None |
Paid downtime: Coffee breaks, Lunch time | 3 to 6 hours a week | None |
Rent | 1300 a month average per employee (source: davidcummings.org) | None |
Social security (required) | 6.25% of salary (source: ssa.gov) | None |
Medicare (required) | 1.45% of salary | None |
Futa unemployment tax (required) | 0.6% of salary | None |
Average bonus raise | 5 to 10% of current salary | None |
Manager/ Supervisor | $15 to $35 an hour | None |
Office Supplies | Coffee, ink, phones, computers, desk, phone services, electric, etc.. | None |
Hiring recruitment expenses associated with it | Headaches, can get expensive | None |
Vacation | 14 days average paid | None |
Holidays | 10 days average paid | None |
Personal/ Sick days | 10 days average paid | None |